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e-Commerce: What is it? Advantages & Disadvantages

Updated: Apr 1, 2022

By: Chosen Words MTC






You've probably heard about e-Commerce many times, it could easily be defined as

(e-Commerce) a system used for buying and selling products/services through the internet (as the main source of exchange).

It could also be defined as a profitable activity that allows the trade of different products and services through digital media including web pages, mobile applications, and social networks.


In other words, it is a business that manages payments via electronic means.


Through the virtual network, customers can access various brand catalogs, services, and products, at any time and in any place.

Advantages of an e-Commerce
  • Significant reduction of fixed costs in comparison to traditional businesses.

  • The possibility of buying and selling from anywhere in the world- expands the target audience and allows you to get more customers.

  • You can operate as a business 24/7, 365 days a year.

  • Data collection.

Disadvantages of an e-Commerce
  • More competitive market.

  • Secure form of payment:

Many people are still wary about entering their bank details online. Stores are constantly implementing more security systems to guarantee safe and secure transactions when using credit cards and other methods.

  • Interruption on the website:

If the store is inactive due to connection failures, it is as if it were closed and the customer will not be able to access it.

  • Shipping process:

Some customers may become impatient and give up the purchase if the shipping process is not quick or effective.

  • The customer cannot test the product before buying it:

Keeping in mind that the consumer has to assume a small risk by buying a product before trying it, it is important to create return policies to provide the customer with a fast and easy solution if/when the customer is not satisfied with the purchase.


When choosing which platform to use, compare each one to see which is more suitable for your business. Here are top 3 platforms to consider:

Top 3 Platforms:

These platforms offer everything you need to manage your business yourself and at affordable prices. Click on the links above to learn more about the e-Commerce services each platform offers. If you need advice, feel free to contact us here at Chosen Words via email or by phone. We have everything you need to publish your online store! You can also visit our website for more information.


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